Job Description

Clinical Data Quality Analyst

Syracuse NY

HealtheConnections, a respected national leader in providing health information exchange (HIE) services for NYS-based organizations, is hiring a new team member with a background in healthcare, health information technology (HIT), or clinical data quality to help us ensure complete, accurate, and reliable data is available through our health information exchange.

This data comes from thousands of healthcare facilities across NYS, collected in our regional network that supports health and care professionals in our community to provide great care. This not a business analyst role! The Clinical Data Quality Analyst role is perfect for someone who has a strong understanding of clinical data and may have worked in a hospital or clinical practice or at an EMR company, such as a clinical data analyst, health information management specialist, or medical billing and claims specialist.

You'll apply this knowledge by reviewing and cleaning up information flows with a variety of team members and partners, including some of the largest and most multi-faceted healthcare systems in the country. This means working with customers, EMR and other HIT vendors, and internal team members to review new and audit existing data feeds, investigate and troubleshoot issues, communicate corrections, and more.

We're looking for someone who can manage their own work, believes in careful attention to standards and structure, but also understands the importance of collaborating with a diverse team. Most importantly, the right candidate will be excited to join a performance-oriented culture where your contributions are valued, and our mission makes a real difference in our community.

Talk to us to see if this is a fit for you!

Primary Responsibilities

• Interpret and troubleshoot issues found in healthcare data, including HL7 messages and FHIR Resources.
• Identify data quality improvement opportunities based on analysis, trends, and programmatic requirements.
• Coordinate with internal and external stakeholders to implement solutions that bolster data quality, completeness, and accuracy.
• Support data hygiene practices that ensure information remains accurate, consistent, and secure across organizational systems and databases.

Required Competencies & Experience

• Experience working within the healthcare or HIT industry
• 2-year degree or higher in HIT, Healthcare, Computer Science, or related field. Equivalent experience and certifications will also be considered.
• 2+ years' professional experience working with clinical data.
• Ability to work independently and balance competing priorities and complex situations.
• Excellent analytical skills; critical thinking.

Preferred Experience

• Experience working with healthcare interoperability standards such as HL7, FHIR, CCD/CCD-A, and terminology standards.
• Familiarity with SQL, database concepts, and data analysis tools like Tableau is useful.

Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

At HealtheConnections, we believe hiring should be personal. Every application is reviewed by a member of our team. We do not rely on AI to determine which candidates are considered for our opportunities. As a result, our hiring process may take a bit longer depending on the volume of applications.

You're a great fit for us if you're good at…

• Approaching problems with an analytical mindset, close attention to detail, and a desire to find a solution.
• Being flexible and adaptable to shifting priorities or tasks.
• Managing your own time.
• Interacting with partners and stakeholders.

We're a great fit for you if you're looking for…

• A high-performance, high-energy, collaborative environment . One of the best things about working here is our team. They're smart, supportive, passionate, and among the best in the business.
• A dynamic industry . Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage.
• Strong benefits . We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more.
• Work that makes a difference in your community . We're proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State.

$60,000 - $72,000 is the lowest to highest salary that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.

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