Job Description

The Graphics Production Designer is responsible for sales support, design, and proofing of large format, window, and wall graphics. Work in partnership with sales across multiple locations to deliver a high-quality product and great customer service. The role requires experience with graphic design software and translating designs to finished printed products of window and wall graphics. It will suit someone with a passion for creativity and for supporting internal and external customers.

Job Responsibilities

Sales Support - 35%

• Partner with sales estimators to assist in the sale of graphics projects by joining customer calls and leading the creative ideas on how best to achieve the customer’s objective
• Recommend appropriate solutions including material type, printer technology, design, and installation options
• Coach estimators on what information is needed to correctly setup the job for production including pictures, measurements, and help to complete graphics work orders
• Help estimators accurately quote graphics jobs and contribute to high-end proposals for important customers and high-value jobs by providing renderings

Design - 35%

• In conjunction with sales estimators, verify customer intent and confirm project scope details
• Using a combination of existing customer artwork, general guidance, pattern catalogs, and site measurements, create proofs showing layouts of graphics on windows and walls and print ready files suitable for graphics production use
• Walk customers through proofing process, iterating the design where needed to ensure our understanding matches the customer’s vision, keeping accurate notes to ensure timely follow ups
• Keep sales and operations teams informed of job status
• Once approved, handoff proof and print ready files to production and provide detailed installation instructions for installers

Teamwork - 20%

• Support graphics production when needed on high-volume days
• Participate in the installation of complex graphics jobs

Product Development - 10%

• Keep up to date on graphics capability and recommend hardware and software to keep American Window Film relevant in the graphics space

Qualifications

• 2+ years of previous design experience ideally within the large format printing industry (window and wall graphics, sign or printed vinyl)
• Understanding of how designs translate to glass (i.e. best materials to use and best production methods to get the desired results)
• Familiarity with design software including Adobe Creative Suite (mainly Illustrator and
• Photoshop), Onyx Thrive RIP software, cutting/plotting software
• Working knowledge of the window film and graphics industry is preferred
• Strong written and verbal communication skills
• Strong organizational skills
• Strong customer service focus

Competencies

• Enthusiasm for creative collaboration
• Customer Service
• Attention to Detail
• Follow Through
• Efficiency and Productivity
• Problem Solving

Benefits & Perks

• Paid Time Off plan for full time employees
• Medical, Dental, Vision, and more *For eligible employees
• 401(k): American Window Film will match 3% of what you contribute

American Window Film Perks:

• Family & Friends Day - take an extra day off and get $300 to spend time with family and friends.
• People Helping People - take an extra day off to help someone out or contribute to a worthy cause
• Fitness, Health and Wellness allowance - get $250 towards any health and wellness activity
• We not me time - get $300 when you spend time with a co-worker outside of work

*perks subject to terms and conditions and may change at any time

PAY RANGE: $31.00 - $35.00/hr + overtime eligible

Our Core Values

• Create Loyal fans - We create an environment that people love
• Authenticity Matters - Trust is built one job at a time
• Be Excellent Together - We support our teammates
• We Embrace Change - How we got here today is not how we will get there tomorrow

American Window Film provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

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